Refund & Return Policy
At SafeAid, your satisfaction is our priority. Please review our refund and return policy carefully:
1. Eligibility for Returns:
Products can be returned within 7–14 days of delivery (depending on product type; check product details).
Items must be unused, unopened, and in original packaging.
Products that are damaged, altered, or not in resalable condition are not eligible for return.
2. Non-Returnable Items:
Certain health and safety products may be non-returnable due to hygiene reasons.
Clearance or discounted items may also be final sale.
3. How to Initiate a Return:
Contact our customer support at [email/contact number] with your order number and reason for return.
Our team will provide instructions for returning the product safely.
4. Refund Process:
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping charges are non-refundable, unless the return is due to a defective or incorrect item.
5. Exchanges:
If you receive a damaged or incorrect product, we will replace it at no extra cost.
Exchanges are subject to product availability.
6. Damaged or Defective Products:
If your product is defective or damaged during shipping, contact us immediately.
Provide photos of the damaged product to help us process your claim quickly.
7. Contact Us:
For any questions regarding refunds, returns, or exchanges, please reach out to [email/contact number].
SafeAid ensures a smooth and hassle-free return process so you can shop with confidence.