Refund & Return Policy

At SafeAid, your satisfaction is our priority. Please review our refund and return policy carefully:

1. Eligibility for Returns:

  • Products can be returned within 7–14 days of delivery (depending on product type; check product details).

  • Items must be unused, unopened, and in original packaging.

  • Products that are damaged, altered, or not in resalable condition are not eligible for return.

2. Non-Returnable Items:

  • Certain health and safety products may be non-returnable due to hygiene reasons.

  • Clearance or discounted items may also be final sale.

3. How to Initiate a Return:

  • Contact our customer support at [email/contact number] with your order number and reason for return.

  • Our team will provide instructions for returning the product safely.

4. Refund Process:

  • Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable, unless the return is due to a defective or incorrect item.

5. Exchanges:

  • If you receive a damaged or incorrect product, we will replace it at no extra cost.

  • Exchanges are subject to product availability.

6. Damaged or Defective Products:

  • If your product is defective or damaged during shipping, contact us immediately.

  • Provide photos of the damaged product to help us process your claim quickly.

7. Contact Us:

  • For any questions regarding refunds, returns, or exchanges, please reach out to [email/contact number].

SafeAid ensures a smooth and hassle-free return process so you can shop with confidence.